Privacy Policy

Last Updated: December 2025

At PrismBooks.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

We collect information that you voluntarily provide to us, including:

  • Full name and contact details (email address, phone number)
  • Billing and shipping addresses
  • Account credentials (username, password)
  • Purchase history and preferences

Automatically Collected Information

When you access our website, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and tracking technologies
  • Referral sources and search queries

2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling your orders
  • Managing your account and providing customer support
  • Sending order confirmations, shipping updates, and invoices
  • Personalizing your shopping experience and recommendations
  • Sending promotional offers and newsletters (with your consent)
  • Improving our website, products, and services
  • Detecting and preventing fraud or unauthorized access
  • Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Payment processors, shipping partners, and IT service providers who assist in our operations
  • Legal Requirements: When required by law, court order, or government authority
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • With Your Consent: For any other purpose with your explicit permission

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption for all data transmissions
  • Secure payment gateways compliant with PCI-DSS standards
  • Regular security audits and vulnerability assessments
  • Access controls and employee training on data protection

5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and deliver personalized content. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionalities.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a portable format

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@prismbooks.com
  • Phone: 080-26714108
  • Address: No. 53, 1st Floor, 30th cross, 9th Main Road, Banashankari 2nd stage, Bangalore, karnataka 560070